Return Policy for Renown Universe Comic Website

Effective Date: July 1, 2024

Welcome to Renown Universe! We strive to ensure that you are fully satisfied with your purchase. If you are not satisfied with your order, our Return Policy provides a straightforward process to handle returns.

Eligibility for Returns

- Physical Products: Comics, merchandise, and other tangible items are eligible for return within 30 days of receipt.

- Digital Products: Due to the nature of digital downloads, we do not offer returns or refunds on digital comic purchases.

Conditions for Returns

- The item must be in its original condition, unused, and in the same packaging as received.

- Proof of purchase is required to process all returns.

- Items purchased during sales or promotions may not be eligible for returns unless defective.

Non-Returnable Items

- Gift cards

- Downloadable software products

- Items marked as final sale

Return Process

1. Initiate a Return: Contact our customer service team at [Customer Service Email] to request a return authorization. Please include your order number, the item(s) you wish to return, and the reason for the return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to send your item(s) back to us.
3. Ship Your Item: Pack the item(s) securely in the original packaging and include the Return Authorization Number. Ship the item(s) to the provided address using a trackable shipping method. Return shipping costs are the responsibility of the customer.

Inspection and Refunds

- Inspection: Upon receiving your return, we will inspect the item(s) to ensure they meet the return conditions. We will notify you of the inspection results.

- Refund: If the return is approved, a refund will be issued to your original method of payment within 7-10 business days. Please note that original shipping charges are non-refundable.

Damaged or Defective Items

- If you receive a damaged or defective item, please get in touch with us immediately at [Customer Service Email] with your order number and a description of the issue. We will arrange for a replacement or refund.

Exchanges

- We do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order for the desired item.

Contact Us

If you have any questions about our Return Policy, please contact our customer service team at Contact@RenownUniverse.com or (980) 322-5828.

Thank you for shopping with Renown Universe. We appreciate your business and aim to provide the best customer experience possible.

1. Renown Universe Comic Website 
2. RenownUniverse.com
3. 456 Elm Street, Suite E, Charlotte, NC 
4. Contact@RenownUniverse.com